No matter who you'd like to get in touch with at Fitness Factory Outlet, you'll find their contact information right here. Our most common requests are listed alphabetically...

Questions? Call us Toll Free!

We're open with extended hours to fit your busy schedule. Fitness Factory Outlet's current hours are:

Mail Order Hours:
Monday thru Friday 8:30AM-8PM (CST)
Saturday 10AM-6PM (CST)
Sunday 12PM-5PM (CST)
(800)383-9300
(708)427-3500

Customer Service Hours:
Monday thru Friday 9AM-5PM (CST)
(800)556-3113

Customer Service

Our Customer Service Representatives will be happy to answer any questions you may have.

Talk Live Now!

No special software necessary.

Call Us:
(800) 383-9300 (U.S. Only), Monday through Friday 8:30am to 5:00pm (CST) or 1-708-427-3500

Email Us:
service@fitnessfactory.com

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Mail Us:
Fitness Factory Outlet
ATTN: Customer Service
1900 S. Des Plaines Ave.
Forest Park, IL 60130 USA

Customer Feedback

We appreciate all feedback and/or general comments about our site. Tell us what you think!

Email Us:
customerfeedback@fitnessfactory.com

Mail Us:
Fitness Factory Outlet
ATTN: Customer Feedback
1900 S. Des Plaines Ave.
Forest Park, IL 60130 USA

Employment Opportunities

We're always looking for talented people, For an online listing of current openings, please click here. Or forward your resume and cover letter to the address below.

Email Us:
jobs@fitnessfactory.com

Mail Us:
Fitness Factory Outlet
ATTN: Human Resources Dept.
1900 S. Des Plaines Ave.
Forest Park, IL 60130 USA

Technical Support

Experiencing a usability issue? Please send us a detailed description of the problem, and we'll get back to you with a resolution as soon as possible. Have suggestions to improve our site? We're always looking for ideas to enhance your shopping experience with us.

Email Us:
webmaster@fitnessfactory.com

Mail Us:
Fitness Factory Outlet
ATTN: Technical Support
1900 S. Des Plaines Ave.
Forest Park, IL 60130 USA