Fitness Factory - Customer Service

Need help? You can always ask our experienced staff of consultants and customer service specialists for specific product information or help with your order.

Chat Live:

Click the 'Chat Now' link below our logo to activate a chat live console.

Call:

For sales: (800) 383-9300
M-F 8:30-8pm
Sat 10-6pm
Sun 12-5pm

For service: (800) 556-3113
M-F 8:30-5pm

E-mail:

service@fitnessfactory.com


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Mail:

Fitness Factory
ATTN: Customer Service
1900 S. Des Plaines Ave.
Forest Park, IL 60130 USA