90 days parts/5 years frame
Stamina Products Inc. warrants our products to be free from defects in materials and workmanship at the time of the original purchase from an authorized retailer. In the event that a product becomes defective, please contact us by phone at 1-800-375-7520 or send written notification to the address listed on the Contact Us page of this website.
If the defect is under the limited warranty, you may be requested to return the product or part to us for repair or replacement. Stamina Products Inc. reserves the right to require the customer to pay for the return shipping of the item.
Warranty information on a specific product can be found toward the back of the Owners Manual or you can call us at 1-800-375-7520. The warranty will not apply to any product that has been subject to commercial use, abuse, misuse, or any type of modification by the consumer.
Note: Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. Some states do not allow the exclusion on limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Important! Due to recent events, shipping times have increased. Here are our current shipping times:
Orders under 150 pounds usually ship by FedEx Home Delivery from the Chicagoland area. Sorry, we cannot ship FedEx to APO, FPO, or PO Boxes, call us at 800-383-9300 for these shipments. If you have an item(s) that qualifies for 'Free Shipping', you may still see a shipping charge if you have additional items that do not qualify for free shipping.
Signature Delivery: Certain items or delivery locations may require signature upon delivery. You can always add this service if necessary by contacting us before delivery. Signature is always the safest way to ensure delivery.
Damage: If the merchandise or packaging appears to be damaged upon delivery, contact us as soon as possible. Please have the order number and digital photographs of the damage ready to send.
Returns: Please contact customer service to obtain a Return Authorization Number within 31 Days of reciept.
Islands: Shipping to islands within the continental United States may require an additional charge; Click for Partial List of Islands with Charges
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