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True C400 Upright Bike

TRUC400-U - Self-Generating Capability, Single Stage Drive System, 3-Piece Crank System, 30 Resistance Levels, Dual Sided Pedals with Ratcheting Strap

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** FREE SHIPPING *Commercial Rated*
Add Inside Delivery & Assembly: $149.00
C400 Upright
True C400 Upright Bike with Emerge Console (TRUC400U)
C400 Upright
True C400 Upright Bike with Escalate Console (TRUC400U9TFT)
C400 Upright
True C400 Upright Bike with Envision Console (TRUC400UENVISION)
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True C400 Upright Bike


The all-new TRUE C400 Upright Bike combines quality materials with smart design for an overall package that is unbeatable in performance and durability.  With one of the lowest step-up heights in the industry, the C400 offers a safe and easy entry for users of all ages and fitness levels.  Plus, the small footprint allows you to maximize the premium space in your facility.


  • Featuring a small footprint for maximizing your fitness facility space
  • Optional Self-Generating Power on select consoles
  • Customize the C400 Upright Exercise Bike with multiple console options
  • Polar® Compatible Wireless Heart Rate Monitoring
  • Ergonomic Seat with 15 position settings


Console Options

View Console information on the 'Consoles' tab above




Technical Specifications Power Source Self-Generating (with Emerge or Escalate9), 110V or 220V option available (standard with Transcend 16 or Escalate 15)
  Cord Length 10' (3.0M)
  Drive System Single Stage Drive System with Poly-V Belts
  Crank 3-Piece Forged Steel Crank System with Sealed Bearings
  Resistance Source Hybrid Self-Generating Brake
  Resistance Levels 30
  Frame Construction Robotically Welded Heavy-Gauge Steel
  Pedals Dual Sided and Weighted with Integrated Ratcheting Strap
  Seat Ergonomic Seat with 15 Position Settings (Lever Under Seat)
  Handlebar Design Multi-Position with Moisture Resistant Sleeves
  Contact Heart Rate Monitoring Yes
  Wireless Heart Rate Monitoring Polar® Compatible
  Asset Management ECOFIT™
Available Consoles Transcend 16 Yes
  Escalate 9 Yes
  Emerge Yes
Safety Low Step Over Height Yes
Regulatory Approvals ETL UL 1647 Yes
  AS4092 Yes
  C-TICK Yes
  CSA Yes
  CE Yes
  EN 957 Yes
  FCC Yes
Extras Water Bottle Holder Yes
  Accessory Tray Yes
  Over Molded Reading Rack/Tablet Holder Yes
Physical Specifications Footprint 45"L x 24"W (114 cm x 61 cm)
  Machine Weight 146 lbs. (66 kg)
  Shipping Weight 152 lbs. (69 kg)
  Maximum User Weight 400 lbs. (181 kg)
  Step-Up Height 16.75" (42.5 cm)
  Portability 2 Front Transport Wheels
Warranty Warranty Type Commercial (non-dues paying facilities with less than 8 hours of usage per day)
  Frame Lifetime
  Parts 5 Years
  Labor 2 Years
  Console Refer to console specifications
  Headphone Jack, iPod Connector, USB Port 90 Days ( Parts, No Labor)


Product Options

SuperSport Beveled Cardio 3'x4' Rubber Floor Mat (RFHU34)

SuperSport Beveled Cardio 3'x4' Rubber Floor Mat

(RFHU34) For Bikes, Short Cardio
Retail Price: $49.00
Fitness Factory Price: $39.00

Body-Solid Tools Short Floor Mat (RF34B)

Body-Solid Tools Short Floor Mat

(RF34B) This short 4 foot long treadmat is perfect for exercise bikes and other shorter cardio units
Retail Price: $44.99
Fitness Factory Price: $39.99
Sale Price: $31.99

Image Gallery

Similar Products

True C900 Upright Bike

(TRUCS900-U) Self-Generating Capabilty, Dual Stage Drive System, 3-Piece Forged Steel Crank System, 20-600 Watts Workload Range, 30 Resistance Levels
Starting at $3,349.00  

True C400 Recumbent Bike

(TRUC400-R) The TRUE C400 Recumbent bike combines quality materials with smart design for an overall package that is unbeatable in performance and durability
Starting at $2,949.00  

True C900 Recumbent Bike

(TRUC900-R) Self-Generating Capability, Dual Stage Drive System, 20-600 Watts Workload Range, Dual Sided Pedals with Ratcheting Strap, Quick Access Controls
Starting at $3,549.00  


Weight: 146 lbs

Shipping Terms


Freight Delivery (LTL)

Large, heavy, or high value items may ship via freight carrier.  These shipments have extended handling times of 2-5 days, then ship from the Chicagoland area. Delivery takes place MONDAY-FRIDAY usually during business hours, you must be present and a signature is required.

The carrier will contact you by phone to schedule delivery. They will use the phone number on your order confirmation to call you, please ensure this is the best method to reach you.  Please contact us if you need to add or change this number. Additional fees may be incured for redelivery if you are not present for the scheduled appointment, or if they cannot reach you to schedule the delivery.

During delivery the carrier truck will park on the street as close to your address as possible. An optional Lift-Gate service lowers the palletized shipment down to the ground curbside. Please call us for additional services like white glove delivery or installation.

Damage: It is your responsibility to inspect the merchandise prior to the truck's departure. Please note any damage to packaging, and missing items on the freight bill.  Ensure the number of boxes present matches the number on the bill This will aid in the return/replacement process.

Address Changes: If you wish to change the delivery address after the order has shipped, you must contact us directly as soon as possible at 800-383-9300 and have your order number ready. Some changes may be not possible, and carriers may charge a fee if the item is already in the area of your old address, and must be relocated.

Limitations: Please call us at 800-383-9300 for shipping to APO, FPO or PO Boxes, Alaska, Hawaii, and international locations. Shipping to islands within the continental United States may require an additional charge, click for a partial list of islands

Does FitnessFactory.com offer inside delivery and assembly service?
Some items purchased at FitnessFactory.com can be assembled by a team of qualified technicians for an additional charge. Service availability varies by location. This service includes delivering and assembling the specified item within the space of your choosing. Please call 800-383-9300 for information.