call fitness factory  Call 800.383.9300 or Click to Chat
Call 800.383.9300 or Click to Chat
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Customer Contact & Service

Live Chat
For help with your purchase or any questions about the product, click the LIVE CHAT button at the top of the page, or the LET'S TALK chat window in the bottom of the page.

Customer Sales Support
Monday through Friday 8:30am-8pm (CST)
Saturday 10am-6pm
Sunday 11am-5pm
(800) 383-9300

Corporate Sales Support
Looking to build or expand? Schools, Training facilities, Gyms, Offices, Sports, Fire/Police.
Call Matt at (800) 383-9300 x3516

Service Support
Warranties, repairs, missing parts, etc.
Monday through Friday 8:30am-5pm (CST)
Call Bill at (800) 383-9300 x3567

Technical Support
Website, account, password assisstance

Send Us A Message

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US Mail
Fitness Factory
ATTN: Customer Service
1900 S. Des Plaines Ave.
Forest Park, IL 60130 USA