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Service Update


Friday 3/27/20

FitnessFactory.com is continuing to follow the State of Illinois shelter-in-place mandate in response to the COVID-19 outbreak. Despite the shelter-in-place, we are working remotely to help keep you active and healthy during this difficult time. 

While we cannot fully process orders right now we monitoring the site and will continue to respond and answer both emails and live chat messages throughout the weekend. If you would like to start an order, receive a quote or inquiry about any FitnessFactory.com product, we are still here to help you. 

Shipping information and/or customer service issues will not be answered until Monday when the shipping department and customer service agents are available and able to provide additional information.

Thank you for your continued patience and we hope both you and your family remain healthy and safe. Have a wonderful day. 

Stuart Glenn
CEO, FitnessFactory.com